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(i) Outline three factors that can lead to industrial disputes in business. (ii) Discuss two types of official industrial action available to employees involved in an industrial dispute with employers.
(2014)
Describe the role of any two ‘Interest Groups’ in business.
Outline a consumer’s legal rights under the terms of the Sale of Goods and Supply of Services Act 1980, with reference to any three of the following: (i) Merchantable Quality (ii) Guarantees (iii) Signs limiting consumer rights (iv) Unsolicited Goods.
Outline the opportunities and challenges for the Irish economy of the privatisation of state owned enterprises.
(B) ‘There are currently over 315 active franchise systems in Ireland, employing more than 42,000 people.'
